At VEMOA GLOBAL PRIVATE LLC, we are committed to processing and delivering your orders as efficiently as possible. Please review the following shipping policy before placing an order.
1. Order Processing
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Orders are generally processed within 1–3 business days after successful payment confirmation.
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Orders are processed Monday through Friday, excluding weekends and applicable public holidays.
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Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
2. Shipping Times
Estimated delivery times are:
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United States: 5–10 business days
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International Orders: 10–20 business days, where available
Please note that these are estimated delivery timeframes and are not guaranteed. Delivery may take longer due to carrier delays, severe weather, customs processing, holidays, high shipping volumes, or other circumstances beyond our reasonable control.
3. Shipping Costs
Shipping charges are calculated at checkout based on your delivery address, order size, and available shipping method.
Any applicable shipping charges will be displayed before you complete your purchase.
4. Order Tracking
When tracking is available, a tracking number will be provided by email after your order has shipped.
You can use the tracking information provided to monitor the progress of your shipment.
Please allow some time for tracking information to become active after the package has been shipped.
5. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review your:
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Full name
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Street address
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Apartment or unit number, if applicable
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City
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State
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ZIP/postal code
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Phone number
VEMOA GLOBAL PRIVATE LLC is not responsible for delays, failed deliveries, returned packages, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.
6. Lost, Damaged, or Missing Packages
If your package appears to be lost, arrives damaged, or is missing items, please contact us within 7 days of the delivery date or as soon as reasonably possible.
Please provide your order number and, where applicable, photographs of damaged packaging or products.
We will review the issue and, when appropriate, work with the shipping carrier to determine the appropriate resolution.
7. Shipping Delays
While we make reasonable efforts to ship orders within the stated processing period, delivery delays may occasionally occur.
Possible causes include:
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Severe weather
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Carrier disruptions
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Customs clearance
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Public holidays
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Incorrect shipping information
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High shipping volumes
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Transportation disruptions
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Other circumstances outside our reasonable control
We appreciate your patience if your order experiences an unexpected delay.
8. International Shipping
International shipping may be available for selected products and destinations.
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges, when applicable, are generally not included in the product or shipping price unless specifically stated at checkout.
Customs processing may also affect the estimated delivery timeframe.
9. Delivery Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible.
We cannot guarantee that an address change can be made after an order has been processed or shipped.
10. Contact Us
If you have questions regarding your order or our Shipping Policy, please contact us:
VEMOA GLOBAL PRIVATE LLC
Website: vemoaglobalprivate.store
Email: vemoaglobal@gmail.com
Phone: +1 662-989-3336
Business Address:
194 Colony Cir
Lakewood, New Jersey 08701
United States
We appreciate your business and are committed to providing a convenient and reliable shopping experience.